Shipping Policy
At NewShirtStore.com, we strive to deliver your orders quickly, safely, and reliably. Please review the following shipping policy to understand how we handle deliveries, timelines, and shipping costs.
1. Processing Time
All orders are processed within 2–5 business days (excluding weekends and holidays) after receiving your confirmation email. You will receive another notification when your order has shipped.
Note: During peak seasons, processing times may be slightly longer.
2. Shipping Rates & Delivery Times
We offer standard and expedited shipping options. Shipping charges for your order will be calculated and displayed at checkout.
Estimated Delivery Times (after processing):
Destination | Standard Shipping | |
---|---|---|
United States | 3–7 business days | |
Canada | 5–10 business days | |
International | 7–21 business days |
Please note: Delivery times may vary depending on your location and customs processing times.
3. Tracking Your Order
Once your order has shipped, you will receive a tracking number via email. You can use this number to check the status of your shipment on the carrier’s website.
If you have not received your tracking number within 5 business days of placing your order, please contact us at contact.newshirtstore@gmail.com.
4. Shipping Carriers
We partner with trusted carriers to ensure safe and efficient delivery, including:
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USPS
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UPS
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FedEx
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DHL (for international orders)
The specific carrier will be chosen based on your shipping address and selected delivery method.
5. International Shipping
We ship to most countries worldwide. Please be aware that international orders may be subject to:
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Customs duties and taxes (not included in your order total)
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Delays due to customs inspections or local postal services
The customer is responsible for any additional charges that may apply upon delivery.
6. Delays and Issues
While we work hard to ensure timely delivery, we are not responsible for delays caused by:
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Weather conditions
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Carrier issues
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Incorrect shipping addresses provided by the customer
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Customs delays (for international orders)
If your order is significantly delayed or appears lost, please contact us and we will do our best to assist.
7. Incorrect or Damaged Orders
If your order arrives damaged, incomplete, or incorrect, please notify us within 7 days of delivery. We’ll be happy to resolve the issue by offering a replacement or refund as appropriate.
8. Contact Us
For questions related to shipping, please reach out to our customer support team:
📧 Email: contact.newshirtstore@gmail.com
🌐 Website: https://newshirtstore.com
NewShirtStore.com – Delivering style, right to your door.